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Article: Client Centered Models - - Free
A FIO PARTNERS PERSPECTIVE: Client Centered Models: Implications for Management
This article discusses how the involvement of consumers in all aspects of service delivery and service design and the creation of systems of care are among the most promising contributions to service effectiveness of our generation – and what the implies for the management of health and human services organizations.
Article: Funders as Learning Organizations - - Free
A FIO PARTNERS PERSPECTIVE: Funders of the Nonprofit Sector as Learning Organizations
Funders have the ability to recognize performance gaps in nonprofits that guide areas for improvement. This article explores how this characteristic leads to a responsibility to learn from their practice, including conciously and purposefully look for what has been learned, capturing it, discussing it broadly with other practitioners in the field, and determining how learning should be applied to future practice.
Article: Norm Setting - - Free
A FIO PARTNERS PERSPECTIVE: Norm Setting: Key to Shaping Organizational Culture
What is culture and how can it be influenced? This article explores organizational culture and recommends a proactive collaborative approach for determining and implementing the culture of an organization.
Article: Question of Sustainability - - Free
A FIO PARTNERS PERSPECTIVE: The Question of Sustainability: A Challenge for the Decision Makers who make Investments in the Nonprofit Sector
This article addresses the question of “sustainability” and what that truly means for funders and grantees. What we have learned from our experiences with clients may be helpful to any decision maker from any type of funder, whether foundation, corporate or government.
Article: Strategic Management - - Free
A FIO PARTNERS PERSPECTIVE: Our Model of Strategic Management for Nonprofit Organizations
This article describes our model of strategic management that defines the four key management tasks as: (1)consensus on vision, mission, values and agreement on strategic management tasks; (2)designing or redesigning the organization’s core; (3)safeguarding and supporting the core; and, (4)improving the core.
Article: Systems Participation - - Free
A FIO PARTNERS PERSPECTIVE: Systems Participation: A New Performance Criteria for Nonprofit Organizations
This article addresses the importance of systems participation and encourages the sector to consider systems redesign… specifically the promulgation of consumer centric services as the driving force for systems change.
Board Survey for Growth and Established Stages - $75.00
Designed for organizations operating at the Growth and Established Stages, this survey of Board members is used to engage Board members in the assessment process and test the health of relationships at the leadership level. This tool gathers information about how well the Board is functioning, the health of the relationship with the Executive Director, and the Board’s perception of its own accomplishments. You may download a copy of the survey and administer it yourself, or, the survey can be administered online and interpreted by FIO Partners for an additional fee.
Board Survey for Start-Up Organizations - $25.00
FIO Partners has developed a Board survey for organizations largely still in Start Up Stage. We feel strongly that Boards in this early stage should establish a culture of self assessment and have made this tool available at very low cost to encourage that process. This tool gathers information about how well the Board is functioning, the health of the relationship with the staff, and the Board’s perception of its own accomplishments. It is a useful tool to help new Boards make sure they are operating appropriately. You may download a copy of the survey and administer it yourself, or, the survey can be administered online and interpreted by FIO Partners for an additional fee. Self-administration is recommended only if the capability exists to create and interpret the data tables.
Climate Survey - $100.00
FIO Partners’ Climate Survey is designed to create a snapshot of organizational health. This tool gathers information about such topics as the quality and timeliness of decision making, the availability of information for decision making, the clarity of authority and responsibility, and the clarity of job descriptions, realism of performance objectives, and fairness and equity. Section F of the survey will help you gain insight into how staff views the culture of your organization. If you don’t understand the culture types that are listed or want to know more about culture and how it evolves, download our article on Cultural Norms, available for free on this website. The survey also assesses staff views of management effectiveness and views of the organization as a whole. This tool can be used to conduct an initial assessment of climate health, to identify specific areas for improvement, and can be used periodically to measure progress. It is not recommended for organizations with fewer than seven employees. This survey can be administered online and interpreted by FIO Partners for an additional fee.
External Norms Instrument - $75.00
When considering how to approach relationships with other organizations, whether these relationships are collaborations or more formal strategic alliances, it is useful for an organization’s leadership to consider its own values and principles in seeking partners, how it will conduct negotiations, and manage these relationships over time. This basic instrument provides the basis for norm discussion for those organizations for which working with us on a customized version is financially out of reach. This instrument comes with full instructions for use and covers the following foundational areas for norm development: clarity of purpose, co-planning, vision for success, knowledge of partners, procedures and ground rules, roles and responsibilities, conflict management, and decision making. Customized norms instrument and on-site administration: FIO Partners will conduct a series of interviews with a selected group of staff to identify areas that the group feels are important to their strategic alliance work as well as any problem areas that may exist. Once the areas of norm development are defined, a unique instrument to guide discussion is developed. The norms that emerge are then adopted by management and employees and norm adherence can be integrated into performance appraisal. Periodic norm checks allow the group to adjust their agreement over time, evolving an ever clearer culture. Organizations may choose to facilitate the norm development process on their own using their customized norms survey or may contract with FIO Partners for on-site administration. For customized norm instruments or on-site administration, contact us.
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Articles (6 items)Assessment Tools (9 items)
Board Development (2 items)
Funders (2 items)
Growth (2 items)
Management System Indicators (11 items)
Organizational Culture (5 items)
Organizational Development (14 items)
Strategic Management (13 items)
Training (6 items)